Welcome to the FY10 Annual Report for the Dudley Knox Library (covering Academic and Fiscal Year October 2009-September 2010). Here you will find highlights of our activities during the NPS Centennial Year—another exciting and busy year of library service to the Naval Postgraduate School and greater national security community. You will find additional details throughout the report, in individual departmental reports, and our strategic planning update and dashboard.
The Dudley Knox Library is people/portal/place linked together into a dynamic learning environment that supports the instructional and research needs of the students, faculty and staff of the Naval Postgraduate School. Our patrons consistently score the Library in the 90th percentile for customer service and responsiveness to their needs.
With the full support of NPS leadership and faculty, the Library has leveraged a global information explosion, coupled with unprecedented economic challenges, into an opportunity to aggressively transition from mostly print collections and services for “onsite use/users” to a dynamic mix of online scholarly content and patron-centric virtual services that are available anytime/anywhere. At the same time, Library facilities, furnishings, and technology are being upgraded and transformed into the flexible onsite/virtual information and learning spaces that our patrons require—for “open” or “classified” purposes—whether in Monterey or elsewhere in the world.
DKL partnerships and collaboration with NPS faculty and students help us understand their specific information needs. Librarians work closely with faculty to identify subject-specific resource requirements by preparing Library Impact Statements for NPS New/Academic Program Reviews and they create targeted reports that support various NPS accreditation efforts. The emphasis on assessment, open communications, and continuous improvement ensures that the Library provides access to the right mix of contemporary and historical content, coupled with just-in-time interlibrary loan services, to support NPS instructional and research requirements.
text messaging, blogs (http://gretaslinks.blogspot.com/), listservs, email, in-person, via online tutorials, and with a robust website of linked online tools. In 2010 we put a particular emphasis on reaching out to distance learning students and were able to reach a much larger contingent that in previous years. We are constantly exploring and testing new technologies such as mobile applications, cloud computing and open source software with the purpose of improving services to patrons.
We are recognized team players within the NPS community—piloting, testing and participating in numerous NPS enterprise-wide initiatives (WASC and other accreditation/review teams; web content management system; eHelpDesk; Kuali Financial System; and SLDCADA to name a few). Library staff is academic and experimental – active participants in local, regional, and national professional associations and committees. We host and participate in talks, meetings, conferences, and training opportunities that improve our staff knowledge, skills, and abilities while simultaneously sharing our best practices with others. Finally, we routinely collaborate with our Navy higher education, military, and academic library colleagues to leverage ideas and resources. University Librarian, Eleanor Uhlinger, was named 2009 Federal Librarian of the Year in recognition of her leadership taking DKL in new and exciting directions.
Thanks to support from leadership, patrons and a dedicated staff, DKL is meeting the challenges of the 21st century and supporting the NPS mission. Dudley Knox Library is busier than ever with no limit to how far we will go in 2011 and beyond.
DKL staff gathers to put items into archival bag for burial in the NPS Centennial Time Capsule (2010). The 2 staff center, S. Hornbeck and Y. Kerr, collectively have more than 100 years of federal service.