Citation Management (also known as "citation software," "bibliographic management," or "reference management") is a tool that helps researchers:
Regardless of which system you use, you can usually create a backup of your references and import them into a different program. So experiment with the various programs to find what works best for you.
Citation Management With RefWorks (Dudley Knox Library Guide)
Zotero for Firefox lets you capture and organize all your research without leaving the browser. Free.
Zotero Standalone runs as a separate application and plugs into your choice of browser (Chrome, Safari or Firefox). Free.
EndNote Online Premium is a Web based citation management program that the library licenses through Web of Science.
Phone, email, and online tech support:
Tech support request form: http://ip-science.thomsonreuters.com/techsupport/
Tech support phone number: 1-800-336-4474. At the prompt press 4, then select the "ResearchSoft Products" option.
Free reference manager and academic social network.
Help Guides to get you quickly started using Mendeley
BibTeX is an open source tool and file format that works in conjunction with LaTeX documents (used in math and science).
For more information on the TeX markup language, the CTAN Stater page is good jumpoff point